A Virtual Exchange to Boost Students’ Intercultural Communication Skills in English

Abstract

How can universities enhance their students’ internationalisation at home? The need to find teaching methodologies that boost students’ intercultural communication skills without travelling abroad has motivated the present study, carried out by two English lecturers from Florida Universitaria in Spain and Jade University of Applied Sciences in Germany. Research was divided into two stages: first, a deep analysis of the intercultural experiences organised in the past at both universities; and second, the implementation of virtual encounters with students from different cultures as tools to promote interculturality at the home university. This paper aims at showing the impact of those exchanges on boosting students’ intercultural communication in English. Two groups of undergraduate students, during their English classes, worked synchronously on topics related to essential aspects of intercultural communication. The main teaching objectives of the Virtual Intercultural Communication (VIC) exchange were to increase participants’ motivation for knowing other cultures, to raise their intercultural awareness, to foster their capacity to change perspectives, and to improve students’ English language skills and their digital abilities. Through the outcomes achieved, students’ self-reported feedback, and lecturers’ observation, it can be concluded that virtual exchanges are effective tools to improve students’ intercultural communication while they meet the English learning objectives.