ICT Lifecycle and its major Role in the Development of Strategic Intelligence
DOI:
https://doi.org/10.37380/jisib.v3i2.70Keywords:
Competitive Intelligence, Information Technology, Innovation, IT LifecycleAbstract
In this article, we focus on the role of Information and Communication Technologies - ICT - to create additional sources of competitive advantage that can help companies to prepare themselves for sustainable growth. First, we discuss the dynamics of ICTs and the ability to generate innovations with a direct impact on business. Then we present the need for greater balance between goals of short and long term on IT projects. In the third part, we discuss how these new technologies have helped to increase the productivity of information professionals as well as to enhance the decision-making process and the satisfaction of the end customer. To conclude, the main challenges that the technology-based companies will have to face in relation to the management of the lifecycle of their technology, is consolidation and simplification of their processes within their computing environments, aiming to increase productivity and develop agile environments that allow the organizations to meet the demands of managing digital information.
References
ALTIRIS. Gerenciamento do ciclo de vida de TI. Disponível em: < http://www.altiris.com >. Acesso em: 22 set. 2008.
BROWN, A.B. A best practice approach for automating IT management process. IBM: Research Division, 2005.
CÂMARA BRASILEIRA DE COMÉRCIO ELETRÔNICO. Relatório final – vertical e-business 2005.Disponível em: <http://golden.softex.br/portal/softexweb/uploadDocuments/e-Business.doc> Acesso em: 18 set. 2008.
CGI – COMITÊ GESTOR DA INTERNET NO BRASIL. Pesquisa sobre o uso das tecnologias da informação e da comunicação no Brasil 2007. Disponível em: < http://www.cetic.br/hosts/2008/index.htm>. Acesso em: 13 set. 2008.
COEN, L. Gerenciamento de ativos: maior controle em TI. Disponível em: < http://www.companyweb.com.br/lista_artigos.cfm?id_artigo=192 . Fev, 2004 >. Acesso em: 24 ago. 2008.
COEX, D.E., KREGER, H. Management of the service-oriented-architecture life cycle. IBM Systems Journal, v. 44, n. 4, 2005. DOI: https://doi.org/10.1147/sj.444.0709
CSILLAG, J.M.; GRAEML, A.R. Como as empresas brasileiras estão utilizando a TI. HSM Management Update, n.16, jan., 2005. Disponível em: <http://www.mettodo.com.br/pdf/Como%20as%20empresas%20brasileiras%20estao%20utilizando%20a%20TI.pdf.> Acesso em: 11 set. 2008.
DAY, G.S.; HUBBARD, K.J. Lições sobre clientes na Internet. Revista HSM Management Update, n.43, mar./abr., 2005.
FUJITSU SERVICES. Managing the IT infrastructure for business advantage. England, s.e., 2002.
FUNDAÇÃO DE AMPARO À PESQUISA DO ESTADO DE SÃO PAULO. Indicadores de ciência, tecnologia e inovação em São Paulo 2004. São Paulo: FAPESP, 2004. p.38-42.
LAURINDO, F. J. B. Um estudo sobre a avaliação da eficácia da Tecnologia da Informação nas organizações. São Paulo, 2000. 165p. Dissertação de Mestrado. Escola Politécnica. Universidade de São Paulo. Disponível em:< http://www.poli.usp.br/pro/docentes/laurindo/doutorado_fjbl.pdf > Acesso em: 28 ago. 2008.
LOZINSKY, S. Os componentes de um projeto de tecnologia. IBM, 2003. Disponível em: <http://www.ibm.com.br> Acesso em: 25 ago. 2008.
LUCIANO, E.M.; TESTA, M.G.; FREITAS, H. As tendências em comércio eletrônico com base em recentes congressos. In: ASAMBLEA ANUAL DEL CONSEJO LATINOAMERICANO DE ESCUELAS DE ADMINISTRACIÓN - CLADEA, 38., 21-24 oct., 2003, Lima. Lima: CLADEA/Universidad San Ignácio de Loyola, 2003.
LOZINSKY, S. Os componentes de um projeto de tecnologia. Disponível em: < http://www.ibm.com/br/services/articles/2003/08/a31m032t03s022003.shtml
>Acesso em; 26 ago. 2008.
O’BRIEN, F. IT Life Cycle Management Conference. Gartner, 2002. Disponível em: <http://www.gartner.com> . Acesso em: 29 ago. 2008.
OECD – ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT. Information Technology Outlook: ICTs and the Information Economy, 2002. Paris: OECD, 2002.
OECD – ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT. Science, Technology and Industry Outlook 2006. Paris: OECD, 2006.
OECD – ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT. Science, Technology and Industry: Scoreboard 2007. Innovation and Performance in the Global Economy. Paris: OECD, 2007.
PALETTA, F.C. Tecnologia da informação, inovação e empreendedorismo: fatores críticos de sucesso no uso de ferramentas de gestão em empresas incubadas de base tecnológica. 143 p. (Tese de Doutorado) – Instituto de Pesquisas Energéticas e Nucleares. Autarquia Associada à Universidade de São Paulo (USP). São Paulo, 2008.
RAMIREZ, J.C.; ZUCARELLI, G. Você tem a organização de TI certa para suportar sua estratégia de negócio? Disponível em: http://www.bain.com/bainweb/PDFs/cms/Public/Voce_tem_organizacao_de_ti_certa_Portuguese.pdf . Acesso em: 10 set. 2008.
ROCKART, J. F.; EARL, M.J.; ROSS, J.W. “Eight Imperatives for the new IT Organization”. Sloan Management Review, Cambridge, v.38, n.1, p.43-55, 1996.
ROCKART, J.F.; EARL, M.J.; ROSS, J.M. “Eight Imperatives for the new IT Organization”. Sloan Management Review, Cambrigde, v.38, n.1, p.43-55, Fall. 1996.
SCHWABER, C. Soluções abertas para o gerenciamento do ciclo de vida da aplicação (ALM) -2007- Disponível em: < http://www.borland.com/br/company/open-alm-vision.html >. Acesso em: 12 set. 2008.
SILVER, M. Ten Major IT Asset Issues Managers Should Address. Gartner, 2003 Disponível em:< http://www.gartner.com>. Acesso em: 28 ago. 2008.
UN (ONU) – UNITED NATIONS ICT TASK FORCE. Measuring ICT : The global status of ICT Indicators. Partnership on measuring ICT for development. 2005. 176p.
VIOTTI, E.B.; MACEDO, M.M. Indicadores de ciência, tecnologia e inovação no Brasil. Campinas: Editora da Unicamp, 2003. 614p.
WESTERMAN, G.; HUNTER, R. O risco de TI: convertendo ameaças aos negócios em vantagem competitiva. São Paulo: M. Books do Brasil, 2008. 204p.
Published
Issue
Section
License
Copyright (c) 2013 Journal of Intelligence Studies in Business
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).