KARAPETJANA, I.; ROZIŅA, G. Politeness Strategies in Electronic Communication: The Speech Act of Request. Baltic Journal of English Language, Literature and Culture, [S. l.], v. 2, p. 63–71, 2012. DOI: 10.22364/BJELLC.02.2012.06. Disponível em: https://journal.lu.lv/bjellc/article/view/314. Acesso em: 19 may. 2024.