AZIZA, Amine; OUBRICH, Mourad; SOLBERG SØILEN, Klaus. The impact of CRM on QoE : An exploratory study from mobile phone industry in Morocco. Journal of Intelligence Studies in Business, [S. l.], v. 5, n. 2, p. 22–35, 2015. DOI: 10.37380/jisib.v5i2.128. Disponível em: https://journal.lu.lv/JISIB/article/view/2204.. Acesso em: 18 apr. 2025.